Website FAQ's

Delivery

When will I receive my order?

https://happycomfyhomes.net/shipping-and-delivery

How can I track my Delivery?

We will email you to notify that your order has been dispatched. You should also receive an email from the courier with tracking information.

Can I add to my order?

We aim to dispatch orders quickly to reduce the time you are waiting for your parcel. It may be possible to amend an order, however we cannot guarantee this.

Can I change my delivery Address?

We aim to dispatch orders quickly to reduce the time you are waiting for your parcel. It may be possible to amend amend your address, however we cannot guarantee this.

Do you offer international shipping?

International shipping is available please choose your country at the check out where you will be able to find out the cost of shipping for the items in your basket.

Can I cancel my order?

We aim to dispatch orders quickly to reduce the time you are waiting for your parcel. This means that your order may have been dispatched before we receive your cancellation request. We may be able to cancel your order, however we cannot guarantee this.

My order has a missing item?

You will receive a dispatch email with tracking details when your order ships. If you believe you are missing any items from your order, please contact us.

If you still need help Email us.

Invoices

Invoices are emailed after check out to confirm your purchase. A further email will be sent to confirm dispatch of your items.

If you still need help Email us

When will I get a response from customer service?

Please note, waiting for a response from Customer Service team that sometimes our response can be marked as Spam. If you are waiting for a response from us, please check your Spam/Junk folder.